Software for outpatient clinics in Mexico
Tu clínica, feliz.
A shared schedule, clinical records, WhatsApp reminders and payment tracking with CFDI invoicing, in one place. Recurring sessions book themselves and reminders go out on time, so your team can focus on patients.
Product
Everything the front desk used to do by phone and on paper
Shared schedule
Day, week and month views by practitioner, with shared rooms and equipment. Flags overlaps and shows who has a balance due.
Clinical records
SOAP notes by visit type, measurements and goals. Signed notes are never edited: corrections are appended.
WhatsApp reminders
Automatic reminders patients confirm by replying, and no-show tracking without keeping count by hand.
Payments and CFDI
Record cash payments, receipts and adjustments, see who owes what, and issue CFDI 4.0 invoices when a patient asks.
Recurring treatment
Set the frequency and number of sessions, including insurer-authorized ones, and Felismed books the next ones.
Your patients only use WhatsApp
Nothing to download, no accounts. They get their appointment reminder in WhatsApp, confirm by replying, and the schedule updates itself.
- Messages come from your clinic WhatsApp number.
- They are only sent to patients who gave consent, and that consent is recorded.
- Patient messages, even from unknown numbers, land in a shared team inbox.
- The patient intake form arrives over WhatsApp and is filled in on the phone.
How it works
How to get started
01
We show you Felismed
A 30-minute video call with your real schedule and your questions.
02
We set up your clinic
We configure services, hours, rooms and equipment with you, and connect the clinic WhatsApp number.
03
Your team gets started
Training for front desk and clinical staff, and Spanish-language support from day one.
Specialties
Built first for physiotherapy
Felismed was built with and for a physiotherapy clinic. Other outpatient specialties will follow with their own configuration; if your clinic is in another specialty, let us talk.
Trust
Your data, your patients, your clinic
Your clinic owns the data
We never sell it or use it for advertising. Felismed processes it only on behalf of your clinic.
Role-based access
Front desk cannot read clinical notes, notes can be private, and every change is logged.
Mexican privacy law
Privacy policy under the LFPDPPP and handling of ARCO rights.
An identifiable company
Felismed is a product of AX9 LLC, based in Houston, Texas, USA.
Coming next
What we are building next
These features are not available yet. We will let you know as each one ships.
- Replying to patients from the message inbox
- Connecting your clinic WhatsApp yourself, from settings
- SMS reminders for patients without WhatsApp
- Patients rescheduling or cancelling over WhatsApp
- A patient portal with appointments, balance and invoices
- Documents and studies in the record
- Prepaid session packages
- Electronic signature for clinical notes
- More specialties and the app in English
What is Felismed?
Software for outpatient clinics that brings together a shared schedule, recurring treatment, clinical records, WhatsApp reminders, payment tracking and CFDI invoicing.
Do messages come from my number?
Yes. Each clinic connects its own WhatsApp Business number, and reminders are sent from it under the clinic name.
Who owns my patients’ data?
Your clinic. Felismed processes it only to provide the service and never sells it or uses it for advertising. When the service ends, we return or delete it.
How much does it cost?
It’s a monthly subscription based on the size of your clinic. Request a demo and we’ll send you a proposal.
Let’s look at your schedule together.
We’ll show you Felismed in 30 minutes and send a proposal for your clinic.
or write to contact@ax9.io